Policies

We try our best to be fair and understand unplanned circumstances when canceling a registration to a program. Please be mindful, though, that putting a program together requires months of planning by MGA to hire coaches and staff for the programs and events. Last minute cancellation not only gets in the way of our planning but it also takes away the opportunity from another athlete.
"No refunds" is the default policy - anything else must be discussed on an individual basis

Once a commitment letter is signed, no refunds will be given, unless for medically verifiable reasons. In addition, if a family decides not to fulfill their commitment to the team, all fees must be collected.

All players must agree to the

Code of Conduct Agreement

We are ALL on a team together and must all do our part to keep the team strong. Parents are required to review the Player-Parent Handbook below.

You will be required to acknowledge the official terms contained within as part of your player's team acceptance agreement. 

1. I understand that my child is accepting a position on an MGA Team and will follow the code of conduct rules and expectations as outlined in the form provided
2. I will treat all MGA teammates, coaches and parents with respect.
3. I will not engage during practice or tournaments and will respect all opponents (players and coaches,) spectators, officials, and facility staff
4. If there is an issue with another teammate, coach or player, I agree to allow my child to address first with the coach. If a satisfactory resolution cannot be found, I agree to speak with Coach Fabian or Sarah.
5. I understand and have read the MGA refund policy.
6. I agree that if my child is found in violation of the code of conduct especially as outlined regarding drugs and alcohol, it will result in strict disciplinary action including likely dismissal from the team and loss of USAV eligibility. In case of dismissal, there will be no financial reimbursement.
7. I agree to meet my financial requirement in full.
8. I understand that the decision of the owners (Fabian Ardila & Sarah Ardila) will be final in these matters of probation or dismissal, and agree that they reserve the right to use their discretion on a case-to-case basis.
9. Playing time is determined at the discretion of the MGA coaching staff and is not guaranteed. We do guarantee a regular role for each player on the team.
a. A regular role means that the player will not be a bench player and will be involved in games
b. Playing time is based on a variety of factors, including but not limited to, a lineup for each competitionthat will lead to success on the court. Playtime is a very complex determination. It includes the coach’s opinion, the athlete’s ability, the athlete’s potential, the team’s needs/game strategy at the moment, the momentum of the game, the number of subs remaining, and the team’s needs for the future. The coach will not be required to defend his/her thought process or conclusions in these determinations, and it is improper for a parent to make such a request.
10. Communication with coaches: I agree to copy sarah_ardila@yahoo.com on any issues regarding compatibility, team dynamics, or questions about behavior.

A full refund can be given upon request up to one day prior to the lesson. Please email sarah@mgavolleyball.com

If you have questions about NERVA, membership, tournaments, clubs and programs please visit the NERVA website link here https://nevolleyball.org/contact/.

WEATHER TRAVEL POLICY

Be sure to read but the decision to travel/drive is entirely up to you

MGA strives to fulfill our commitment to the scheduled practices and tournaments. Weather or travel conditions do not always accommodate our schedules.

Your safety is paramount, so if the weather is bad (especially snow/ice), do not drive if you do not feel safe. As a reminder, players cannot drive alone to a tournament. No exceptions.

We will only cancel for 3 reasons:

• There are travel bans by state, national or municipal authorities
• The facility where we are playing/practicing cancels access
• If we determine the conditions are too hazardous

When will you know?

Whenever possible, a decision for same day cancellation is made by 3pm.

If the facility/tournament informs it will be closed or delayed opening, we will send info in real time as it is received.

How will you know?

LeagueApps email and broadcast message.

Social media (MGA insta and Facebook)

MGA has a zero-tolerance policy. This policy is designed for the safety of all players, coaches and other members of the club. Fabian and Sarah have final say on all matters with regard to this policy. The following actions may result in the immediate suspension or dismissal of any player or family:

1. Alcohol, Drug, or Tobacco use or Vaping/Electronic Smoking Devices
2. Room Assignment or Curfew violations
3. Members of opposite gender in rooms (except for parents and siblings)
4. Threats of Violence, Fighting, Bullying/Intimidation and Vandalism
5. Unlawful conduct such as shoplifting or disorderly conduct
6. Any player leaving the hotel or assigned room without consent of the Club Director
7. Parents involved in coaching of players (including their daughter)
8. Parents that gossip or spread misleading information or comments for the intent of undermining or subverting the coaches’ authority or the Club

Or

9. Any other action deemed inappropriate or harmful to any Individual, Coach, Chaperone, Member of any Club, Official or person(s) placed in a position of authority, will result in the immediate removal of the player from the Club